Privacy Policy

Effective Date: October 1, 2026

Dreams Jewelry respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Dreams Jewelry collects, uses, stores, shares, and protects personal information when you visit our website, create an account, place an order, request custom jewelry services, contact customer support, or otherwise use our services.

This Privacy Policy is established in accordance with the Personal Information Protection Act of the Republic of Korea and other applicable laws and regulations.

1. Personal Information We Collect

Dreams Jewelry collects only the personal information reasonably necessary to provide our products and services.

Information you may provide directly includes your name, email address, telephone number, billing address, shipping address, account information, order details, product preferences, customization requests, engraving information, jewelry measurements, and customer service communications.

For custom jewelry, Diamond Grillz, CAD designs, or other personalized products, we may collect additional information necessary to prepare, manufacture, fit, modify, or deliver the applicable product.

If you create an account, we may collect account identification information and encrypted authentication information required to operate the account.

Payment information may be processed by payment service providers. Dreams Jewelry does not necessarily store complete payment card information directly.

2. Automatically Collected Information

When you access the Dreams Jewelry website, certain technical information may be collected automatically.

This information may include IP address, browser type, device type, operating system, referring website, access time, pages viewed, session information, cookie identifiers, and website usage information.

This information may be used for website operation, security, fraud prevention, service improvement, analytics, and troubleshooting.

3. Cookies and Similar Technologies

Dreams Jewelry may use cookies and similar technologies to operate the website, maintain login sessions, remember user preferences, manage shopping carts, analyze website usage, and improve services.

Some cookies are necessary for the website to function properly, while others may be used for analytics, marketing, or personalization where permitted by applicable law.

You may configure your browser to block or delete cookies. However, disabling certain cookies may affect website functionality, account access, shopping cart features, or checkout services.

4. Purposes of Processing Personal Information

Dreams Jewelry processes personal information for purposes including customer identification, account management, order processing, payment confirmation, product production, customization, shipping, delivery, return and exchange processing, refund processing, repair and after-sales service, and customer support.

Personal information may also be processed to respond to inquiries, provide transaction notifications, prevent fraud, maintain website security, improve products and services, analyze website usage, resolve disputes, and comply with legal or regulatory obligations.

Personal information will not be used for purposes materially different from those stated in this Privacy Policy without an appropriate legal basis or additional consent where required.

5. Order and Transaction Information

When you place an order, Dreams Jewelry may process information including your name, contact information, shipping address, billing information, ordered products, payment status, shipping information, transaction history, and customer service records.

This information is used to complete the transaction, manufacture or prepare products, arrange shipment, provide customer support, process returns and refunds, and comply with applicable accounting, taxation, consumer protection, and electronic commerce requirements.

6. Custom Jewelry Information

For custom jewelry, Diamond Grillz, CAD designs, engraving, resizing, or other personalized products, Dreams Jewelry may collect measurements, design requirements, images, text, preferences, specifications, or other information supplied by the customer.

This information is used only as reasonably necessary to communicate with the customer, prepare designs, manufacture products, perform quality control, provide fitting or adjustment services, and manage related after-sales service.

7. Retention of Personal Information

Dreams Jewelry retains personal information only for the period necessary to fulfill the applicable processing purpose or for the period required by applicable law.

Account information may be retained while the customer maintains an active account and for a reasonable period thereafter where necessary for legal, security, dispute resolution, or recordkeeping purposes.

Order, payment, delivery, refund, customer service, and transaction records may be retained for the period required under applicable tax, accounting, electronic commerce, consumer protection, or other relevant laws.

When the applicable retention period expires or the purpose of processing has been fulfilled, personal information will be deleted or destroyed unless continued retention is required by law.

8. Destruction of Personal Information

Dreams Jewelry destroys personal information without unnecessary delay when the retention period has expired or the processing purpose has been fulfilled, unless retention is required by applicable law.

Electronic records are deleted using methods designed to prevent reasonable recovery or restoration.

Paper records containing personal information are destroyed by shredding, secure disposal, or another appropriate method.

If information must be retained after the original processing purpose has ended due to legal requirements, it may be stored separately and used only for the legally required purpose.

9. Sharing of Personal Information

Dreams Jewelry does not sell customers’ personal information.

Personal information may be provided to third parties where necessary to fulfill an order, comply with applicable law, protect legal rights, respond to lawful government requests, or where the customer has otherwise consented.

Where personal information is provided to a third party, Dreams Jewelry will handle the information in accordance with applicable privacy requirements.

10. Processing by Service Providers

Dreams Jewelry may use third-party service providers to perform services necessary for website operation and order fulfillment.

Such providers may include payment processors, web hosting providers, e-commerce platform providers, shipping carriers, logistics providers, email service providers, customer support services, analytics providers, security providers, and information technology service providers.

These providers may process personal information only to the extent necessary to provide their services and subject to applicable contractual and legal obligations.

11. Payment Processing

Payments may be processed through third-party payment service providers.

Payment providers may independently collect and process payment-related information according to their own terms and privacy policies.

Dreams Jewelry generally receives transaction confirmation, payment status, and other information necessary to manage the order rather than complete payment card details.

12. Shipping and Delivery Providers

To deliver your order, Dreams Jewelry may provide necessary personal information to shipping and logistics providers.

This information may include the recipient’s name, delivery address, telephone number, email address, package information, customs information, and other information reasonably necessary to complete delivery.

13. International Transfer of Personal Information

Some service providers used by Dreams Jewelry may operate systems or servers outside the Republic of Korea.

Where personal information is transferred, stored, or processed outside Korea, Dreams Jewelry will take measures required under applicable privacy laws, including providing required information or obtaining consent where necessary.

International transfers may occur in connection with payment processing, website hosting, cloud services, analytics, communications, international shipping, or other services used to operate the business.

Applicable Korean law requires appropriate safeguards and disclosure when personal information is transferred overseas. :chatgpt-content-reference{index=”1″}

14. Marketing Communications

Dreams Jewelry may send promotional or marketing communications where permitted by applicable law and where any required consent has been obtained.

You may withdraw consent to receive marketing communications at any time using the unsubscribe method provided in the communication or by contacting Dreams Jewelry.

Transactional messages regarding orders, payments, shipping, returns, account security, or customer service may still be sent where necessary to provide the requested service.

15. Information Security

Dreams Jewelry implements reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

Security measures may include access controls, authentication controls, encrypted communications, system monitoring, software updates, restricted administrative access, backups, and other measures appropriate to the nature of the information processed.

No internet transmission or electronic storage system can be guaranteed to be completely secure. Dreams Jewelry therefore cannot guarantee absolute security but will take reasonable measures required by applicable law.

16. Your Privacy Rights

You may have the right to request access to personal information held about you, request correction of inaccurate information, request deletion where legally permitted, request suspension of processing, object to certain processing, or withdraw consent where processing is based on consent.

You may also request information regarding how your personal information is being processed where applicable.

Requests may be submitted directly to Dreams Jewelry using the contact information provided below.

Dreams Jewelry may request reasonable information to verify your identity before processing a privacy request.

Certain requests may be restricted where retention or processing is required by law or where another lawful exception applies.

Korean privacy law provides information subjects with rights including access, correction or deletion, and restriction or suspension of processing. :chatgpt-content-reference{index=”2″}

17. Account Deletion

If you maintain a Dreams Jewelry account, you may request account deletion by contacting Dreams Jewelry.

Account information that is no longer required will be deleted or anonymized, except for transaction, payment, shipping, dispute, taxation, accounting, fraud prevention, or other information that must be retained under applicable law.

18. Personal Information of Children

Dreams Jewelry does not intentionally collect personal information from children under the age of 14 without the consent of a parent or legal guardian where such consent is required by Korean law.

If Dreams Jewelry becomes aware that personal information from a child under the applicable age has been collected without the required consent, reasonable steps will be taken to delete or otherwise appropriately handle that information.

19. Third-Party Websites and Services

The Dreams Jewelry website may contain links to third-party websites, social media platforms, payment providers, messaging applications, or other external services.

Third-party services operate under their own privacy policies and terms.

Dreams Jewelry is not responsible for the independent privacy practices, security, or content of third-party websites and services.

20. Social Media and Messaging Services

If you contact Dreams Jewelry through WhatsApp, social media, or another third-party communication platform, the applicable platform provider may independently process information according to its own privacy policy.

Dreams Jewelry may retain relevant communications where necessary to respond to inquiries, manage orders, provide customer support, or maintain transaction records.

21. Changes to This Privacy Policy

Dreams Jewelry may update this Privacy Policy from time to time to reflect changes in business operations, services, technology, legal requirements, or privacy practices.

The updated Privacy Policy will be posted on the Dreams Jewelry website with a revised effective date.

Where required by law, material changes may be communicated through an appropriate notice or consent process.

22. Privacy Inquiries and Rights Requests

If you have questions regarding this Privacy Policy or wish to request access, correction, deletion, suspension of processing, withdrawal of consent, or another privacy-related action, please contact Dreams Jewelry.

Email: dreamsjewellry.kr@gmail.com

WhatsApp: +82 10-8240-1907

23. Privacy Complaints

If you believe your personal information has been handled in violation of applicable privacy law, you may contact Dreams Jewelry first so that we can review and respond to your concern.

You may also seek assistance from the appropriate privacy or dispute resolution authority in the Republic of Korea where applicable.